Safaricom, Kenya’s top telecom company, has made a change in its M-PESA service. Now, people can’t send money to friends who haven’t registered on M-PESA. This also affects those using Airtel Money and T-Kash.

According to a statement on Safaricom’s X account, users of M-PESA won’t be able to send or receive money to and from different mobile money providers like Airtel and T-Kash. Before this, M-PESA allowed sending money to unregistered Safaricom customers.

While the reason for this change wasn’t explained by M-PESA, some think it’s related to security. Unregistered SIM cards could be a way for money to move around without being traced.

In the past three years, the government has been trying to reduce M-PESA’s control in Kenya. In September 2023, there were 38.1 million mobile money subscriptions, with M-PESA leading at 96.5%, followed by Airtel Money at 3.4%, and T-Kash at 0.1%.

The Central Bank of Kenya suggested making mobile money work together, so people can use different services easily. But Airtel Money and T-Kash haven’t caught up, possibly because they have fewer places for people to get or put cash.

Recently, M-PESA has faced some problems with its service, leaving customers unhappy. However, Safaricom hasn’t been clear about why this is happening, which is different from their usual customer-friendly approach.

Leave a Reply

Your email address will not be published. Required fields are marked *

You May Also Like

Hold my beer: UK pub group implements Uber’s dynamic pricing strategy

British pubs have been facing headwinds contributed by high inflation in recent…

Navigating Kenya’s E-Logistics Landscape: Lessons from Sendy’s Closure

Kamal Budhabatti, Craft Silicon’s Group CEO, highlights the prevalent trend in Kenya’s…

The cost of serviced apartments in Europe might fall

The latest market update from specialized booking agency SilverDoor suggests that serviced…

7 Ways to Ramp Up Your Email Marketing Efforts

Email marketing remains a powerful tool for businesses to connect with their…